Terms and Conditions

Version 1.0 · Effective date: 2 November 2026 · Last updated: 2 November 2026

In short: we agree prices with you in a written quote before any work starts. You pay the invoice within 14 days. You can cancel or reschedule sessions with 48 hours' notice, and end a monthly retainer with 30 days' notice. When we fill a role for you, the fee is 15% of the new hire's yearly salary, due when they start, with a 60-day replacement guarantee. Candidates never pay us any fees.

1. About these terms

These terms apply when you use hr-consulting.org or buy HR consulting, training and recruitment support from HR Consulting, operated by Aristo Sourcing LLC ("we", "us"). "You" means the business or person using the site or buying our services.

If your signed quote or service agreement says something different from these terms, the quote or agreement applies for that point.

2. Our services

We provide HR consulting, policy and compliance support, one-on-one HR coaching, workshops and training, virtual HR support and help with hiring. The exact scope, deliverables and timeline for your project are set out in your quote.

Our advice is practical HR guidance. It is not legal advice, and we are not a law firm. For legal questions, such as employment disputes heading to court, you should also speak to a qualified lawyer.

3. Pricing and payment

  • Quotes. Your first consultation is free. After it, we send a written quote with the price, scope and payment schedule. Work starts once you accept the quote in writing.
  • Currency and taxes. Prices are in US dollars and do not include sales tax or other taxes, which we add to the invoice where they apply.
  • Invoices. Invoices are due within 14 days of the invoice date, unless your quote says otherwise. Project work may require a deposit before it starts, as shown in your quote.
  • Monthly retainers. Ongoing HR support is billed monthly in advance. Your retainer renews automatically at the start of each month unless you cancel before the renewal date (see section 5).
  • Price changes. We may change our rates. We will tell you in writing at least 30 days before a new rate applies to a retainer. A price in an accepted quote does not change for that project.
  • Late payment. If an invoice is more than 30 days overdue, we may pause work until it is paid.
  • Recruitment fees. When we fill a role for you, our fee is 15% of the new hire's yearly full-time salary. Payment is due when the new hire starts work with you. Candidates are never charged any fees.

4. Refunds

  • Work already delivered. Fees for consulting hours, sessions, workshops and documents that have been delivered are non-refundable.
  • Unused prepaid time. If you cancel a retainer or project, we refund any prepaid fees for work not yet started, minus any time already spent.
  • If we can't deliver. If we cancel a session and can't offer a new date that suits you, or we fail to deliver what your quote describes, we refund the fee for that part in full.
  • What doesn't qualify. A change of mind after work is delivered, or not using booked support time within the month, does not qualify for a refund.
  • 60-day replacement guarantee. If a new hire we placed does not work out within 60 days of their start date, we find a replacement for you at no extra fee.
  • How to ask. Ask for a refund in writing within 14 days of the invoice or the missed session. Approved refunds go back to the original payment method within 5 to 10 business days.

5. Cancellation and rescheduling

  • Consultations and coaching sessions. You can cancel or reschedule free of charge with at least 48 hours' notice. Sessions cancelled with less notice, or missed, are charged in full.
  • Workshops and training days. Cancel at least 14 days before the date for a full refund of the workshop fee. With 7 to 13 days' notice, 50% is refundable. With less than 7 days' notice, the fee is not refundable, but you can move the date once at no extra cost.
  • Monthly retainers. Cancel at any time by giving 30 days' written notice through our enquiry form or by replying to your latest invoice email. You keep full support until the end of the notice period, and no further renewals are charged after it.
  • Projects. You can end a project early in writing. You pay for work done up to that point, and we refund any prepaid amount for the rest.

6. Your responsibilities

To get good results, you agree to give us accurate information about your business, reply to our questions within a reasonable time and make decisions on the recommendations we give. You remain responsible for the employment decisions your business makes.

7. Our materials

Once you have paid in full, you may use the policies, templates and training materials we create for you inside your own business. We keep the right to reuse our general methods and templates. The content on this website belongs to us and may not be copied for commercial use without permission.

8. Confidentiality

We keep your business and employee information confidential and only use it to deliver our services. How we handle personal information is explained in our Privacy Policy.

9. Using this website

You may use this site to learn about our services and contact us. You may not misuse it, for example by sending spam through the enquiry form, trying to break its security or copying it in bulk. We may block access for anyone who does. Information on the site is general and may change; your quote sets out what we will actually do for you.

10. Ending our work together

We may suspend or end our services if an invoice is unpaid for more than 30 days, if you break these terms in a serious way, or if we are asked to do something unlawful or unethical. We will tell you in writing and refund any prepaid fees for work not yet done.

11. Limitation of liability

We take care in our work, but we can't guarantee specific outcomes such as staff retention or the result of a dispute. To the extent the law allows:

  • our total liability to you for any claim is limited to the fees you paid us in the 12 months before the claim;
  • we are not liable for indirect losses such as lost profit, lost business or lost data;
  • we are not liable for the website being unavailable from time to time.

Nothing in these terms limits liability that cannot be limited by law.

12. Governing law and disputes

These terms are governed by the laws of the United States and the state where Aristo Sourcing LLC is organized. If a disagreement comes up, please contact us first and we will try to resolve it within 30 days. If we can't, it will be settled by the courts of that state.

13. Changes to these terms

We may update these terms. Each version has a version number and date at the top, and we keep a record of earlier versions. The version you agreed to when you accepted your quote applies to that quote. For retainers, we will tell you about important changes at least 30 days before they take effect.

14. Contact us

Questions about these terms, or a cancellation or refund request, can be sent through the enquiry form on any page of this site, or by replying to your quote or invoice email.